We are Quest Coffee Roasters, a long established espresso bar and roastery with a loyal community following in Burleigh Heads and the Gold Coast. We sell coffee beans and products in store, online, and wholesale. We are known for our top quality coffee, delicious in house baked cakes and treats, and friendly café service. We have a full time barista job opening available for a skilled barista at our Burleigh Heads cafe. There are also opportunities for someone to learn and contribute in other areas of the business including wholesale, and eCommerce.

Our team is young, energised, passionate, and you’ll be supported by experienced professionals from coffee, product, business, and software backgrounds. Our goal is to build a workplace and business that gives back to society by empowering individuals, small businesses, and communities. We believe social and environmental business sustainability is essential to the health of our society.

Responsibilities – Full Time Barista

  • Promotes coffee consumption by educating customers
  • Welcomes customers by determining their coffee interests and needs
  • Educates customers by presenting and explaining the coffee drink menu
  • Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines
  • Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, macchiato, latte, flat white and cappuccino
  • Maintains inventories by replenishing coffee bean supply
  • Keeps equipment operating by following operating instructions
  • Maintains safe and healthy work environment by following organisation standards and sanitation regulations

About You

Professional Requirements

  • 2 or more years experience as a professional barista
  • Strong listening and verbal communication skills
  • Understanding of coffee growing regions and brewing methods
  • A strong understanding of health and safety

Personal Requirements

  • Australian citizen or resident with an appropriate visa to work in Australia
  • Availability to work at least 1 weekend day each week
  • Availability to work an entire café shift from 5am to 4pm (if rostered) on work days
  • Loves coffee and tea
  • Own transport to and from work

Nice to have

We have numerous other potential responsibilities available for the right candidate, and would love to find a candidate with any of the following additional attributes:

  • Baking experience
  • IT / programming experience
  • Marketing / photography / or writing experience
  • Food Science education or studies in progress
  • Roasting experience
  • COVID Safe training completed

Personal qualities

  • You strive for open and honest communication with respect for others
  • Professional demeanour and a desire to exceed expectations
  • Strong customer focus and empathy
  • Desire to learn
  • You are reliable, punctual, and organised
  • You like getting things done and care about how they get done
  • You are proactive and self-directed, identifying issues and opportunities ahead of time
  • You strive for achievement and making a difference

Benefits

  • Above Restaurant industry Award rate – $22 to $24 / hr
  • Support from a great team
  • Opportunities to learn and grow – cafe, eCommerce, and wholesale divisions
  • Enviable working location in heart of Burleigh Heads and close to the beach

How to apply

Please submit your CV and a short cover letter using the form below and we’ll reach out to you to schedule an initial chat. Your cover letter should include:

  • how you found out about Quest and why you want to join,
  • a little bit about your goals
  • any other skills you may have from Nice to have list above

Suitable candidates may be requested to complete a half day trial.

Job Category: Barista
Job Type: Full Time
Job Location: Cafe

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