Bar Tender / All Rounder

Banksy Bar & Kitchen is a modern café and cocktail bar in Broadbeach, Gold Coast (QLD), offering a stylish, welcoming space with seating for up to 80 guests. We serve certified organic coffee from Quest Coffee Roasters – available to take home or enjoyed in our signature drinks – and offer both dine-in and takeaway. On Friday and Saturday nights, we run a relaxed dinner and cocktail service with light fare and expertly crafted cocktails for our guests to choose from.

We are looking for an experienced Bar Tender / All Rounder to join our team!

Position: Bar Tender / All Rounder
Hours: 15-20 hours per week (Casual Position)
Shifts: Includes Friday and Saturday evenings with shifts from lunch up to 10:00 pm
Rate: $34.50 to $36.50 / hr + Super, Bonuses, and Penalty Rates
Location: Broadbeach, Gold Coast, QLD

WHY JOIN US?

• Be a Key Player: Contribute to the growth and success of our new dinner and cocktail service, shaping our evening offerings with your expertise.
• Great Team Environment: Be part of a young, energetic, and passionate team, supported by experienced professionals from various fields.
• Make a Difference: Our goal is to create a workplace that empowers individuals, celebrates small business and community, and upholds standards of social and environmental sustainability.
• Beautiful Location: Work in our stunning new location in Broadbeach, a vibrant and lively area.
• Supportive Atmosphere: Experience a collaborative and positive work environment.
• Training and Development: Access to ongoing professional development and training.
• Employee Discounts: Free drinks and discounted employee meals.

RESPONSIBILITIES

• Welcomes customers by determining their food and drink interests and needs.
• Mixology, Bar Service, and Barista Duties: Craft and serve a variety of innovative cocktails, mocktails, coffee, tea, and other beverages to a high standard, ensuring excellent presentation and customer satisfaction.
• Running Food: Delivering food orders from the kitchen to the appropriate tables, ensuring accuracy and prompt service.
• Clearing and Cleaning Tables: Keeping the dining area tidy and presentable, clearing tables after customers leave, and promptly resetting them for the next guests.
• General Cleaning: Maintaining cleanliness and hygiene standards in the cafe, including regular cleaning of surfaces, floors, and equipment.
• Dishwashing: Ensuring timely and efficient cleaning of dishes, glassware, and utensils to maintain a smooth workflow and support kitchen operations.
• Customer Service at Till: Assisting customers at the cash register, processing transactions accurately, and providing friendly and attentive service.
• Handling and Serving Food: Preparing and serving food items, such as pastries, sandwiches, and snacks, following established recipes and presentation guidelines.
• Maintains a safe and healthy work environment by following organisation standards and Food Health & Safety regulations
• Closing Procedures: Perform end-of-day closing tasks, ensuring all duties are completed for a smooth closing process and readiness for the next day.

ABOUT YOU

PROFESSIONAL REQUIREMENTS

• Experience: Minimum 3 years of experience Bar Tender is required.
• Alcohol Drinks: Experience in serving alcohol and or preparing cocktails.
• Barista Skills: Some experience in preparing espresso based coffee beverages.
• RSA Certification: Valid Responsible Service of Alcohol (RSA) certification.
• Advanced Beverage Knowledge: Strong understanding of cocktails, spirits, wines, beers, and non-alcoholic beverages.
• Communication Skills: Excellent verbal and written communication, as well as interpersonal skills.
• Team Player: Ability to work collaboratively in a fast-paced environment.
• Willingness to Learn: Open to training and developing new skills.
• Organisational Skills: Ability to manage inventory and handle ordering efficiently.
• Customer Service Focus: Committed to providing exceptional customer experiences and building customer relationships.
• Food Health & Safety: Strong understanding of food health and safety standards, and ability to adhere to them.

NICE TO HAVE

• Marketing Abilities: Experience promoting a venue through social media and other channels.
• Certification in Hospitality: Formal qualifications in hospitality or related fields.

PERSONAL REQUIREMENTS

• Minimum 18 Years Old (due to legal requirements for serving alcohol)
• Legal right to work in Australia: Australian Citizen or Resident, or hold an appropriate long-term visa to work in Australia.
• Evening Availability: Able to work Friday and Saturday evenings, including shifts up to 10:00 pm.
• Reliable Transportation: Ability to commute to and from Broadbeach.

PERSONAL QUALITIES

• Passion for Hospitality: Genuine enthusiasm for creating memorable customer experiences.
• Professional Demeanour: Presents oneself with confidence and professionalism.
• Attention to Detail: Meticulous in drink preparation, presentation, and managing closing procedures.
• Proactive and Self-Motivated: Takes initiative and works independently when required.
• Positive Attitude: Maintains a friendly and upbeat demeanour.
• Reliable and Punctual: Demonstrates strong time management skills.
• Strong Work Ethic: Committed to performing duties to the best of your ability.
• Goal-Oriented: Driven to grow the customer base and contribute to the venue’s success.

HOW TO APPLY

We’d love to hear from you! To apply, please submit your CV and a short cover letter using the form below. In your cover letter, please include:

• How you found out about Banksy Bar & Kitchen and why you want to join our team.
• A little bit about your personal and professional goals.
• Any additional skills you have from the “Nice to Have” list above.

Suitable candidates may be invited to complete a paid half-day trial to showcase their skills and get a feel for our environment. We are committed to providing a safe and legally compliant work environment for all employees.